Resources and Research

Below is a list of some key resources on CALD communities and mainstream volunteering collected from across Australia and the globe. These resources provide practical guidance and advice for organisations wanting to engage CALD volunteers as well as research and evidence to support your advocacy efforts to be more inclusive.

A Practical Guide for Involving volunteers from diverse cultural and language backgrounds in your organisation
Australian Multicultural Foundation and Volunteering Australia

This guide provides strategies and tips for volunteer involving organisations and volunteer managers on how to involve volunteers from CALD backgrounds. Contains three modules which provide context (statistics about diversity and volunteering, advice on targeted recruitment and deals specifically with engaging women from CALD backgrounds.

Culturally Inclusive Planning for Sports Toolkit (2006)
Centre for Multicultural Youth

A guide to make your organisation more inclusive. While dated, this guide can be updated and adapted to suit non-sporting organisations

Involving Volunteers from Culturally and Linguistically Diverse Backgrounds
Volunteering Australia

Engaging CALD communities in volunteering in Victoria A Guide for Volunteer-Involving Organisations

A guide produced by AMES in partnership with government of Victoria produced (July 2011)

Working with people from culturally diverse backgrounds
Victorian State Government

Frequently asked questions on engaging culturally and linguistically diverse (CALD) people by community groups
State Government of South Australia

Training Manual Recruiting and supporting volunteers from diverse cultural and language backgrounds
Volunteering Australia

Rebuilding Social Support Networks in Small and Emerging Refugee Communities (2008)
Whittlesea Community Connections

Provides detailed insight into the complex issues experienced by new refugees and the barriers they face integrating into Australian mainstream community.

Involved and valued? Findings from a National Survey of Australian Volunteers from Diverse Cultural and Linguistic Backgrounds 
Volunteering Australia

“Highly Skilled with Insufficient English” Culturally and Linguistically Diverse (CALD) Volunteers Utilisation 
The Centre for Volunteering

Inviting Cultural Diversity in Volunteering (A report on a CALD volunteering program for a HACC service)
Migrant Information Centre East Melbourne

PRAISE – Supporting CALD Volunteers and Volunteer-involving Organisations Report
Volunteering Geelong

Other Support Services 

There are a number of paid and free services available to organisations to help them to better engage with CALD individuals.

  • Translating and Interpreting Services: The Translating and Interpreting Service (TIS National) provides access to phone and on-site interpreting services in over 150 languages.
  • Not-for-profit Law: Legal information, advice and referrals for not-for-profit organisations. Includes factsheets about volunteering on Visas.

If you know of any other services that are available to organisations and supervisors or would like to request further resources, please contact Emma Sharp at

Print This Page