Guides for Managing Volunteers

Downloadable Guides for Volunteer Managers
Organisations and Legal Structure
Establishing a formal legal structure for a volunteering group brings many advantages. There are legal obligations and costs involved; it’s important to choose the right option for your needs and aims.
Protecting Privacy for Volunteers
Privacy principles are a roadmap for good practice in managing the personal information about volunteers.
Confidentiality and Intellectual Property
Volunteers can be privy to confidential information about an organisation, staff or clients. It is important to have a clear policy on how volunteers should maintain the confidentiality of that information. Intellectual property is another complex issue in the management of information and is important to know how to administer this process within the organization.
LGBTIQ Volunteers: Inclusive Practice Guidelines
Adopting inclusive practice frameworks for all LGBTIQ people in an organisation is vital if the equal participation and safety of LGBTIQ volunteers is to be achieved.
The Principles of Involving Volunteers
All volunteer programs benefit from a written design outlining how the program will run, what it will deliver and expectations of both the organisation and volunteers.
Rights and Responsibilities of Volunteers
Volunteers have a role to play within their community organisation and there is a range of things they should understand before seeking a volunteer role.
Orientation for new volunteers
Proper orientation for volunteers enables them to perform their role as required and ensures they understand their responsibilities and their rights within the organisation.
Insurance and Liability
Getting the right insurance can help you limit the fallout when things go wrong.
Health and Safety for Volunteers
Organisations have obligations under Victorian law to ensure that safety is maintained in the workplace.
Best Practice for Volunteer Programs
The National Standards for Volunteer Involvement (the National Standards) represent best practice in volunteer management.
The Social Policy Compendium
The Social Policy Compendium is a series of position statements of Volunteering Australia’s stance on particular volunteering related issues, to provide stakeholders with information and practical assistance in the formation of their own policy statements, and to support the sector.
The Common Language Guide
The Common Languages Guide outlines a generally accepted glossary of terms and definitions widely used in the volunteering sector.
Working With Children Checks
The Working with Children Check was made compulsory by law in 2005 for all employees and volunteers engaged in ‘child-related work'. Changes to the law and your obligations take place occasionally so make sure you have the most up-to-date information.
Volunteer Management Toolkit
To help you manage your volunteers, Volunteering Victoria has developed a range of simple tools and templates for you to download and adapt to suit your organisation.
Money and volunteers
Reimbursements, allowances, honoraria and tax.
Employee Volunteering – NFP Guide
A guide for NFPs to seek out a partnering arrangement with corporates or business with employees.
Designing a volunteer role
Designing roles and position descriptions for volunteers can be a simple process and this toolkit has exercises and templates to help you.
Dealing with conflict
Even in informal, small-scale groups conflict can arise.
Managing Volunteers for Retention
Once you have recruited some volunteers, your next objective is to keep them coming back.
Recruiting Volunteers
Recruitment is not just about attracting enough volunteers to your program; you need the right people and you need them to stay.
The National Standards for Volunteer Involvement