The ‘Tuff’ Stuff-Volunteer Performance Counseling and Conflict Resolution
WHEN

June 27, 2018 @ 9:30am - 1:00pm

WHERE
Multicultural Hub 506 Elizabeth Street Melbourne
COST

Members: $175, Non Members: $230

CONTACT
Sara Sterling
T 03 8327 8509
E s.sterling@volunteeringvictoria.org.au

The ‘Tuff’ Stuff-Volunteer Performance Counselling and Conflict resolution

While managing volunteers is usually a rewarding task – there can be a nasty side to volunteer management: performance counseling. When a volunteer isn’t performing to the best of their ability, or worse – is acting in a negative way that is disrupting your organisation – then performance counseling is in order.

If you avoid confrontation like the plague, struggle to give constructive feedback, and feel like you’re going into battle every day – this workshop is for you.

Learning Outcomes:

• Understand the importance of developing policies and procedures – and where to begin

• The ability to deliver the message

• The confidence to have those tough conversations

• Ability to develop prevention strategies and minimise risk

Targeted Audience

Managers/Leaders of volunteers- building on existing skills

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