Volunteering in an emergency

Volunteering in an emergency

If you register with HelpOUT, we may not call you immediately after an emergency occurs.  We will only call you if your location, availability and skills match an organisation’s specific request for volunteers.  This may be some weeks or months after the emergency.

Volunteer safety

Volunteering in an emergency can be one of the most rewarding things you’ll ever do.  However, there are some important things to remember:

  • When volunteering in an affected community, your first responsibility is to yourself – eat, drink water, wear protective clothing and have adequate rest
  • If the disaster is in your own community, make sure you first help yourself, your household, your family, friends and neighbours
  • Know your rights and responsibilities as a volunteer.

Communities impacted by emergencies can sometimes be risky environments.  Volunteering Victoria is committed to supporting organisations to make safety a priority for their volunteers.

Volunteering with Victoria’s emergency services

HelpOUT volunteers will not be asked to assist with emergency response activities such as fighting fires, and search and rescue.  You will not be sent to any areas or activities where there is a known threat or danger.

Victoria’s emergency services organisations – such as the CFA, MFB, Police, Red Cross and SES – deploy highly trained and skilled staff and volunteers to respond to immediate emergencies, e.g. putting out fires and rescuing people.

If you are interested in volunteering with the emergency services, don’t wait for an emergency.  Join now so you can learn new skills before disasters occur:

Useful links


Current HelpOUT volunteering opportunities

Learn more about what it’s like to be a HelpOUT volunteer, and register now so we can contact you when help is needed.

Print This Page